Housekeeping Manager

The Housekeeping Manager supervises and controls the efficient operation of all areas of housekeeping, including guest rooms, public areas, storage rooms, and working areas. They oversee all housekeeping and laundry colleagues and assign daily work duties. Ensures that Miraval's standards of cleanliness and service are consistently maintained.

What You Will Do

Help plan the workday for the Housekeeping department, schedule employees, process weekly payroll, help train employees, tour property daily, conduct room inspections, and ensure work orders are being consistently done as needed.

Why It Might Be a Fit

Must be able to convey information and ideas clearly, evaluate and select among alternative courses of action quickly and accurately, work well as a team with other management members, and demonstrate enthusiasm for challenges.

Requirements

• Previous hospitality experience and hotel housekeeping experience preferred
• Ability to walk and/or stand for long periods of time
• Ability to accommodate to a changing schedule including AMs, PMs, holidays and weekends
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Strong organizational skills to track data and follow through on tasks in a timely manner
• Ability to work with and supervise a large multicultural staff
• Must be able to multitask
• Good written and verbal communications skills
• Demonstrate enthusiasm for challenges
• Adapt well to changes
• Ability to motivate a large staff
• Ability to work well as a team with other management members
• Intermediate computer skills in the resort's property management system, excel and word
• Strong interpersonal relations
• Be personable while being firm and fair at the same time
• Conduct the process of selecting, interviewing and hiring new employees
• Create, facilitate, and enhance the training of new employees
• Conduct coaching, counseling and disciplining of staff members
• Supervise the entire Housekeeping department, including laundry
• Must speak, read, and write in English, Spanish preferred

Benefits

• Complimentary room nights
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment
• 401K with company match
• Generous Paid Time Off policy
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance
• Tuition & Wellbeing Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Access to resort facilities including spa services, programs, hiking trails and gym