Housekeeping Manager

Crescent Hotels & Resorts
New York, NY
Category Operations
Job Description
Role Overview

As a Housekeeping Manager, you'll be part of a great team of helpful people who are passionate about delivering exceptional service. The Housekeeping Manager is responsible for ensuring that the staff in the Housekeeping department cleans and maintains the guest rooms and public space areas in accordance with client/guest expectations and Crescent standards of product and service.

What You Will Do

Arranges staff work schedules, determines days off, insures staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc. Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.

Why It Might Be a Fit

You have at least 2 years prior experience in a similar position at a hotel. You have excellent communication and leadership skills. You take pride in providing excellent service and high level of cleanliness of the rooms for our guests and have a great attention to detail.

Requirements

  • At least 2 years prior experience in a similar position at a hotel
  • Excellent communication and leadership skills

Benefits

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members.
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