Housekeeping Office Coordinator

Hyatt
Dallas, TX
Category Customer Service
Job Description
Role Overview

The Housekeeping Office Coordinator will maintain performance and productivity levels by setting quality standards and communicating with other departments. They will record and track work order calls, track staff performance, and ensure a high-quality product and service level is delivered to guests.

What You Will Do

The role involves serving as a point of contact between housekeeping staff and other departments, relaying information, addressing guest concerns, and maintaining accurate records. Responsibilities include entering data into computerized systems, creating spreadsheets, and scheduling.

Why It Might Be a Fit

The ideal candidate will have bi-lingual skills, positivity, teamwork, and a passion for customer service. They will also have basic knowledge of MS Office, strong organizational and multitasking abilities, and the ability to lift and stand for long periods.

Requirements

  • Bi-lingual (English / Spanish)
  • Positivity, teamwork, and a passion for customer service
  • Basic knowledge of MS Office / Computer proficient
  • Strong organizational and multitasking abilities
  • Ability to lift, pull, and push a moderate weight
  • Ability to stand for long periods of time

Benefits

  • Medical, Dental, Vision benefits
  • Complimentary on-site hotel covered parking
  • Complimentary colleague meal during shift
  • 401k options and company match
  • Discounted and complimentary hotel accommodations
  • Paid Holidays, Sick Time & Vacation
  • Tuition Reimbursement
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