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Housekeeping Supervisor
Hyatt
Chicago, IL
Category
Hospitality
Apply for Job
Job Description
Park Hyatt Chicago is seeking an experienced Housekeeping Supervisor to lead the housekeeping team, oversee daily operations, and maintain Forbes-rated service standards. The role requires strong leadership skills, technical knowledge, and a commitment to excellence in luxury hospitality.
Requirements
Supervisory Experience: Minimum of 2 years in a leadership role within a luxury housekeeping environment.
Labor Environment: Proven ability to work effectively in both unionized and non-union settings.
Team Leadership: Strong leadership skills with a demonstrated ability to coach, motivate, and develop a diverse team.
Guest Relations: Exceptional communication and interpersonal skills with a strong focus on delivering outstanding guest service.
Operational Excellence: Highly organized and detail-oriented, with the ability to manage multiple priorities in a dynamic, fast-paced setting.
Technical Knowledge: Proficient in the use of cleaning equipment, chemicals, and best practices specific to luxury hospitality standards.
Quality Standards: Consistent commitment to maintaining the highest levels of cleanliness, presentation, and overall room readiness.
Physical Capability: Able to regularly lift, push, and pull moderate weights as part of daily operations.
Shift Stamina: Ability to stand and remain physically active throughout an 8-hour shift.
Schedule Flexibility: Willingness to work varied hours, including evenings, weekends, and holidays as needed.
Benefits
Health Insurance Eligibility: Available after 30 days of employment.
401(k) Eligibility: Available after 30 days of employment.
401(k) Matching Contribution: Eligible after 1 year of employment (limited match).
Monthly Fitness Membership Reimbursement: Available up to a specified limit.
Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
Paid Time Off & Holidays: Provided according to company policy.
Discounted Colleague Rate Room Nights: Available based on room availability.
Complimentary Room Nights: Offered based on availability.
Complimentary Meals: Available in the colleague dining room.
On-Site Bike Rack: Provided for colleague use.
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