Houseperson - Steady Extra (Planet Hollywood LV)

Requirements

• Maintains cleanliness of hotel and keeps Room Attendants supply carts emptied in a timely manner.
• Demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
• Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates customer wins.
• Provides fast, flawless service.
• Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
• Promotes Total Rewards programs and card membership.
• Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.
• Makes up room when needed.
• Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets and much more.
• All other duties as assigned.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance