Housing Assistant

City of New York
New York, NY
Category Administration
Job Description
The New York City Housing Authority is seeking a Housing Assistant for the Leased Housing Department's Applications Unit. The Housing Assistant will be responsible for reviewing documents to determine eligibility for the Section 8 program, resolving applicant-related issues, and conducting informal conferences & reviews.

Requirements

  • Maintain voucher holders' records by entering and reviewing case notes; logging events and progress.
  • Serve as the primary point of contact for property owners, case managers, and the voucher holders during the eligibility and lease-up process.
  • Establish and maintain effective working relationships with internal and external stakeholders.
  • Interview applicants, review documents and determine eligibility for Tenant Based, VASH, Project based and RAD Project based vouchers
  • Conduct sex offender, criminal background checks and other related verifications for the applicant (i.e., WMS, HUD EIV former and existing tenant search, SAVE)
  • Brief all Project Based applicants on the program.
  • Review Eligibility SR and case to ensure information is accurate and required documents are uploaded.
  • Review documents and complete Lease Up processes for Tenant Based, VASH, Project Based and RAD Project Based rentals.
  • Create building profile and units in Siebel.
  • Prepare rental packages and cover letters for scanning.
  • Check for rent reasonableness, building code violations, HPD violations, 40% rule and banned owners.
  • Complete related verification searches.
  • Create and process payment adjustments.
  • Resolve voucher holder related issues.
  • Communicate with outside agencies to ensure and expedite rentals.
  • Ensure accurate and timely responses to inquiries.
  • Report system issues and recommend enhancements to improve operations.
  • Perform related duties as assigned.

Benefits

  • Choice of medical coverage plans
  • Deferred compensation plans
  • Defined pension benefit plan as a member of the New York City Employees' Retirement System
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