Role OverviewThe HR Onboarding Specialist serves as the primary point of contact for candidates throughout the pre-employment onboarding process, beginning when a candidate is placed into background screening and continuing through Day One orientation. This role also supports day-to-day operational activities and manages a high-volume workload that fluctuates seasonally.
What You Will Do
Receives and addresses inquiries from telephone, on-line, and on-site customers. Provides legally sound and accurate employment information to internal and external customers. Performs and reviews pre-employment checks including references, licensure, criminal background and/or education verifications.
Why It Might Be a Fit
Demonstrated ability to effectively prioritize work, manage competing deadlines, and maintain accountability with minimal supervision. Proven ability to work independently and make sound decisions in a fast-paced environment. Excellent verbal and written communication skills, with experience interacting professionally with candidates, recruiters, hiring managers, and third-party vendors.
Requirements
- Demonstrated ability to effectively prioritize work, manage competing deadlines, and maintain accountability with minimal supervision.
- Proven ability to work independently and make sound decisions in a fast-paced environment.
- Excellent verbal and written communication skills, with experience interacting professionally with candidates, recruiters, hiring managers, and third-party vendors.
- Strong interpersonal skills and emotional intelligence, with the ability to navigate sensitive conversations with empathy, professionalism, and discretion.
- Flexibility to work onsite as business needs require.
- Ability to maintain a private, secure home workspace to protect confidential candidate and employee information.
- Demonstrated commitment to maintaining focus and productivity while working remotely, with minimal distractions during scheduled work hours.
- Strong technical proficiency, including the use of keyboard shortcuts and other tools to improve efficiency and productivity.
- Advanced Microsoft Excel skills
- High level of attention to detail and commitment to accuracy when managing sensitive onboarding and compliance-related processes.
- Ability to successfully manage high-volume workloads while maintaining exceptional customer service and operational accuracy.
Benefits
- health
- disability
- retirement
- wellness
- paid holidays
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