Role OverviewAs HR Operations Process Manager, you will play a key role in strengthening HR Operations Process Excellence across the Group. You will work with Group HR Functional Leads, Group Platforms, People Operation Leaders, and regional teams to lead the implementation of HR Operating Model changes, translating strategic direction into practical workflows.
What You Will Do
You will conduct process diagnostics, mapping, and mining to identify inefficiencies, duplication, and improvement opportunities. You will lead the continuous improvement and standardization of HR Operations processes across the Group, enhancing efficiency, quality, and consistency while accommodating justified local regulatory requirements.
Why It Might Be a Fit
You will have the opportunity to work with a global HR Operations community to foster collaboration and knowledge sharing, develop and reinforce common ways of working, identify further improvement opportunities, and communicate the roadmap and changes.
Requirements
- Master’s degree in Human Resources Management or related field
- 10+ years experience in HR Operations, Operational Excellence, Business Process Improvement or HR Technology within a complex global organisation
- Strong experience analysing, simplifying and improving operational processes
- Proven ability to apply process improvement methodologies and data-driven problem solving
- Ability to translate analysis into pragmatic, scalable and operationally sustainable solutions
- Strong understanding of HR operating models, process ownership and service delivery environments
- Practical experience with automation and AI-enabled process improvement would be an advantage
- Experience with enterprise HR platforms, preferably Workday, would be an advantage
- Strong stakeholder management, communication and influencing skills across Functions, Regions and HR teams
- Fluent English. Knowledge of French is an asset
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Retirement plan
- Paid time off
- Holidays
- Wellness programs
- Professional development opportunities
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