HR Service Center Call Representative

Requirements

• Associate degree in Human Resources, Business, or a related field, or equivalent experience.
• 2–3 years of experience in HR customer service, HR administrative support, or a related role.
• Working knowledge of UKG systems, including Core HR, Recruiting, and Workforce Management.
• General understanding of HR disciplines, policies, and practices.
• Strong organizational skills with the ability to manage multiple requests and priorities in a fast-paced environment.
• Excellent customer service and communication skills, including patience, attentiveness, and professionalism.
• Strong interpersonal skills and a collaborative, team-oriented approach.
• Excellent written and verbal communication skills.
• Demonstrated ability to analyze issues, solve problems, and achieve first-call resolution.
• Proven ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently while effectively utilizing available tools, systems, and resources.

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off