HR Service Center Representative

Fleet Farm
Appleton, WI
Category Human Resources
Job Description
The HR Service Center Representative will serve as the frontline connection between HR and Team Members, providing consistent, responsive, and high-quality support across the organization. The role involves managing and resolving Team Member inquiries, processing HR transactions, and partnering with District HR and Store Support Center teams to address complex issues.

Requirements

  • Associate degree in Human Resources, Business, or a related field, or equivalent experience
  • 2–3 years of experience in HR customer service, HR administrative support, or a related role
  • Working knowledge of UKG systems, including Core HR, Recruiting, and Workforce Management
  • General understanding of HR disciplines, policies, and practices
  • Strong organizational skills with the ability to manage multiple requests and priorities in a fast-paced environment
  • Excellent customer service and communication skills, including patience, attentiveness, and professionalism
  • Strong interpersonal skills and a collaborative, team-oriented approach
  • Excellent written and verbal communication skills
  • Demonstrated ability to analyze issues, solve problems, and achieve first-call resolution
  • Proven ability to maintain confidentiality and exercise sound judgment

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Life insurance
  • Disability insurance
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