HR Service Center Representative

Fleet Farm
Appleton, WI
Category Human Resources
Job Description
The HR Service Center Representative is responsible for providing consistent, responsive, and high-quality support across the organization. They serve as the frontline connection between HR and Team Members, resolving questions, processing transactions, and guiding employees through important moments in their employment journey.

Requirements

  • Associate degree in Human Resources, Business, or a related field, or equivalent experience.
  • 2–3 years of experience in HR customer service, HR administrative support, or a related role.
  • Working knowledge of UKG systems, including Core HR, Recruiting, and Workforce Management.
  • General understanding of HR disciplines, policies, and practices.
  • Strong organizational skills with the ability to manage multiple requests and priorities in a fast-paced environment.
  • Excellent customer service and communication skills, including patience, attentiveness, and professionalism.
  • Strong interpersonal skills and a collaborative, team-oriented approach.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to analyze issues, solve problems, and achieve first-call resolution.
  • Proven ability to maintain confidentiality and exercise sound judgment.
  • Ability to work independently while effectively utilizing available tools, systems, and resources.

Benefits

  • 401k Matching
  • Health Insurance
  • Paid Time Off
  • Retirement Plan
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