Role OverviewThe HR Service Representative is responsible for providing first-line HR support, guidance, and information to employees and managers. This role coordinates data and information, including processing general requests related to employment information, I-9 maintenance, leave management, and HR-related system support.
What You Will Do
The HR Representative will respond to general HR-related inquiries, create positive employee experiences, diagnose and resolve HR-related issues, track and document employee interactions, and maintain employee records in HRIS and other systems.
Why It Might Be a Fit
The ideal candidate will have strong customer service skills, knowledge of HRIS systems, and the ability to maintain confidentiality when handling sensitive information.
Requirements
- High School Diploma/GED
- Two years of customer service experience
- One year of Human Resources and data entry experience
- Knowledge of HRIS systems
- Expert written and oral communication skills
- Ability to successfully manage competing priorities
- Ability to maintain confidentiality when handling sensitive information
- Attention to detail related to data entry and maintaining data integrity
- Strong problem solving and conflict resolution skills
- Proficiency in Microsoft Office Suite
- Ability to work both independently and as part of a team
- Ability to travel as required
Benefits
- Flight privileges
- Discount Program
- Vacation, Sick Time, and Floating Holidays
- Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
- Flexible Spending Accounts
- Long Term Disability
- 401(k)
- Paid Training
- Paid parking or transportation assistance
- Participation in the UGE annual incentive plan
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