HR Specialist

Ross Stores
Dublin, CA
Category Human Resources
Remote
Job Description
The HR Specialist will mitigate risk for the organization and drive engagement by managing timely responses to Associate concerns raised through various communication avenues.

Requirements

  • Conduct remote investigations as assigned by the Director/HR Manager/Supervisor identified through Case Management, Alertline, Social Media, and other modes of communication.
  • Follow HR Services investigations to ensure consistency and mitigate risk.
  • Work with business partners to create a specific, measurable, actionable, realistic, and time-bound action plan with appropriate accountability within the investigation plan.
  • Advise on Corrective Action Guidelines adherence and counsel Leadership on policy violation disciplinary action to ensure consistency.
  • Provide counsel and guidance to Field Leaders, Distribution Leaders and Corporate Leaders, appropriate HR Business Partners and Associates.
  • Review and approve involuntary separation requests for Stores and Distribution Centers.
  • Facilitate and engage in ADA Interactive conversations based on requests from business units, documenting in the case management system and following up as needed.
  • Work with the Supervisor to interpret HR policies and procedures.
  • Gather critical data (reporting, associate files, policy sign-offs, etc.) to assist Investigators in responding to allegations, 3rd Party charges, Unemployment claims, etc.
  • Coordinate and investigate Department of Labor claims as assigned.
  • Guide Field, Store, Distribution, and Corporate Leaders in implementing and communicating policies and procedures.
  • Meet established Service Level Expectations (SLE’s), including expected case closure productivity and days to close.
  • Follow all HR Services Investigations protocols and communications processes.
  • Final Pay and effective scheduling within guidelines.
  • Recommend follow-up on appropriate disciplinary action for repeat compliance issues.
  • Assist in evaluating Human Resource training needs based on trends identified in case management; recommending training topics to be presented for Field, Store, Distribution, and Corporate Leaders
  • Recommend HR Policy and process improvement recommendations to the Manager/Supervisor in response to changing needs or trends.
  • Monitor final pay and effective scheduling compliance within guidelines.
  • Special projects and other duties as assigned
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