Role OverviewThe Workforce Support Specialist will deliver direct day-to-day HR support to both leaders and employees, managing HR procedures, policies, and programs for specific functions and sites within the US. This role involves providing positive employee relations and manager capability support across sites, using observations and data to recommend ER strategies and initiatives that support employee morale and engagement.
What You Will Do
The main responsibilities of this position include providing HR-related inquiries, complaints, and customer service, collaborating with other workforce support tiers to ensure issues are resolved in a timely and comprehensive way, and assisting employees and managers with standard support activities.
Why It Might Be a Fit
This role requires a detailed understanding of human resources and labor relations principles, practices, and procedures, as well as the ability to successfully use digital case management and workflow management tools to complete core activities.
Requirements
- Bachelor's degree in Human Resources, Business, or related field
- 5 to 10 years of related human resources experience
- Detailed understanding of human resources and labor relations principles, practices, and procedures
- Ability to successfully use digital case management and workflow management tools
Benefits
- Inclusive Healthcare
- 401(k) Retirement Plan
- Life Insurance
- Paid Time Off
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