Role OverviewThis position is based at our Virginia Beach, VA campus location. The Human Resources (HR) Assistant serves as the first point of contact for employees and managers, providing Tier 1 support for a wide range of HR-related inquiries.
What You Will Do
Serve as the first point of contact for employee and manager HR inquiries, providing Tier 1 support and resolving routine questions or escalating as appropriate. Provide guidance on basic HR policies, procedures, and programs, ensuring consistent and accurate communication.
Why It Might Be a Fit
The HR Assistant also assists with HR projects and ensures accurate and timely processing of employee information. This role requires strong customer service orientation, clear understanding of basic HR principles, and excellent attention to detail and organizational skills.
Requirements
- Associate’s or Bachelor’s degree in Human Resources or related field preferred
- 1–3 years of HR support experience, preferably in a shared services environment
- Strong customer service orientation
- Clear understanding of basic HR principles
- Excellent attention to detail and organizational skills
- Strong verbal and written communication skills
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Demonstrated ability to work independently and as part of a team
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with HRIS platforms (e.g., UKG/Ultimate Software or similar systems) preferred
- Ability to handle sensitive and confidential information with discretion
Benefits
- Comprehensive benefits program
- Reasonable accommodation for individuals with disabilities
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