Human Resources Officer (HR Operations) - HRD

Requirements

• Completion of an advanced university degree, or equivalent, in Human Resources or a related field; or a university degree, supplemented by a minimum of six (6) years of relevant professional experience, is required; or a minimum of two (2) years of relevant experience at grade A08, or equivalent, is required.
• Demonstrated track record administering and overseeing complex allowances, with strong understanding of fiduciary responsibilities, risk mitigation, and high-value benefit transactions.
• Proven experience managing cyclical benefits and allowance activities, supporting system enhancements, and delivering onboarding and training programs that strengthen allowances operations and HR service delivery.
• Strong knowledge of HR policies, practices, and programs, with practical expertise in allowances administration and the ability to manage and resolve complex cases in coordination with COEs and HRBPs while ensuring consistent, compliant policy interpretation.
• Proficiency in PeopleSoft, Workday, and ServiceNow within HR operational contexts, particularly in support of allowances processing and workflow optimization.
• Ability to provide technical leadership and coach HR Analysts, fostering teamwork, accountability, professional development, and strong execution in allowances administration.
• Strong organizational, analytical, and communication skills, with the ability to manage competing priorities, propose practical solutions, interpret complex scenarios, and communicate sensitive or complex subjects with discretion, empathy, and sound judgment.

Benefits

• Health, dental, and vision insurance
• Life insurance
• Disability insurance
• Retirement plan
• Paid time off
• Vacation days
• Holidays
• Sick leave