Human Services Coordinator I, Transitional Age Youth Case Manager Essex North Site Office

Massachusetts
Lawrence, MA
Category Human Resources
Job Description
Role Overview

The Human Service Coordinator I (TAY) provides assessment, outreach, support, service coordination, and person-centered advocacy to DMH eligible transitional age individuals. The selected candidate will promote DMH's philosophy of recovery, person-centered choices, and cultural competence by utilizing strength-based goal setting and independent decision-making.

What You Will Do

Develops comprehensive assessments of transitional age individual needs, develops and implements individual service plans, and provides regularly scheduled outreach visits and recovery-based education to the person-served and family members.

Why It Might Be a Fit

The ideal candidate will have knowledge of clients' needs, skills in making productive referrals, and the ability to work non-judgmentally with clients whose belief system may be predicated on values incongruent with those of the Case Manager.

Requirements

  • Knowledge of clients' needs, and characteristics associated with DMH Priority clients
  • Skills and knowledge of counseling strategies and techniques
  • Skills in making productive referrals, negotiating assertively from an advocacy-based client centered perspective with a variety of public service agency professionals
  • Considerable ability to work independently on assignments
  • Ability to work non-judgmentally with clients whose belief system may be predicated on values incongruent with those of the Case Manager
  • Articulates clearly and concisely both in verbal and written modes
  • Knowledge of principles and practices of crisis intervention and risk management
  • Ability to exercise discretion in handling confidential information

Benefits

  • Comprehensive benefits package
  • Outstanding suite of employee benefits
  • Employee benefits and rewards
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa/relocation support
  • Remote flexibility
  • Stipends
  • Bonus/commission
  • Paid holidays
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