Human Services Coordinator II

Massachusetts
Waltham, MA
Category Human Resources
Job Description
Role Overview

The Human Services Coordinator II will work with assigned staff and the Area Office Management Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholder groups. The HSC II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator Is (HSC I) and other staff.

What You Will Do

The HSC II will be responsible for planning, prioritizing, and coordinating work by assigned staff, monitoring Individual Service Plans, maintaining compliance with all relevant policies and procedures, and identifying individual cases involving health, safety, risk, and changing needs.

Why It Might Be a Fit

The ideal candidate will have the ability to supervise, demonstrate sound judgment, communicate effectively, and establish and maintain harmonious working relationships.

Requirements

  • Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates, and available resources
  • Ability to demonstrate sound judgement by making reasoned decisions, acting quickly, and maintaining a calm manner in stressful situations
  • Ability to communicate effectively through verbal and written means
  • Ability to establish and maintain harmonious working relationships
  • Ability to prioritize and respond to multiple demands from individuals with disabilities and staff
  • Ability to seek guidance and support and take direction from supervisors and clinical consultants when needed
  • Knowledge of principles, practices, and techniques of supervision
  • Knowledge of and skill in the use of personal computers, software, and maintenance of individual records database
  • Knowledge of documentation necessary for Individualized Service Plans (ISP)
  • Knowledge of DDS and generic programs, services, and resources available to individuals with disabilities
  • Ability to act as an advocate of human rights

Benefits

  • Comprehensive Benefits
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness program
  • Visa sponsorship
  • Relocation assistance
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