Role OverviewThe HVAC Service Coordinator will support customer accounts by responding to requests, coordinating service activity, preparing quotes, ordering materials, and communicating job updates. The ideal candidate will have HVAC industry experience and be able to effectively coordinate between customers, field technicians, and internal teams.
What You Will Do
Responsibilities include responding to customer outreach & requests, communicating service needs to internal teams, preparing customer quotes, communicating with the Service Manager, placing purchase orders, maintaining job status and workflow information, and prioritizing multiple assignments and customer requests.
Why It Might Be a Fit
To be successful, you must be self-motivated, well organized, and comfortable managing multiple assignments in a fast-paced office environment. This is a wonderful opportunity to join a small, close-knit team with a great work environment and play an important role in supporting daily service operations.
Requirements
- Experience working in the HVAC industry is required
- Experience in a client-facing or customer-facing role is required
- Strong computer skills, accurate data entry, & comfortable learning new software is required
- Clear and professional written and verbal communication skills are required
- Ability to work 100% on-site is required
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- 401K w/ 5% match
- PTO
- Sick Days
- Holidays
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