Role OverviewWe are seeking an experienced and service-oriented Scheduler & Receptionist to join our team in a high volume and fast-paced medical office.
What You Will Do
Answer incoming calls, route calls to the appropriate party, communicate messages, greet and check-in visitors, collect insurance information, process co-pay/deductibles, handle patient check-out procedures, schedule patient appointments, review provider schedules, resolve scheduling conflicts, communicate with providers/clinicians, and perform reminder calls.
Why It Might Be a Fit
We are looking for someone with a positive attitude, exceptional communication skills, and the ability to thrive in a fast-paced environment.
Requirements
- High School Diploma or equivalent
- 2 or more years' experience in a busy medical office
- Experience working in a medical office
- Good telephone etiquette
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Exceptional verbal communication skills
- Ability to thrive in a fast-paced and high-volume medical office
Benefits
- 3 weeks of paid time off (PTO)
- Up to 11 paid holidays each year
- 1 paid Flex Holiday each year
- Separate paid personal days
- Separate paid sick time
- $3,000 annual bilingual pay incentive
- Medical, dental, and vision coverage
- Flexible Spending Accounts (FSA) and Dependent Care Accounts
- 403(b) retirement savings plan
- Company-paid life insurance
- Tuition reimbursement
- Employee Assistance Program and wellness resources
]]>