Implementation Architect

Orb
New York, CA
Job Description
Orb is transforming how modern AI and software companies monetize at scale. Implementation Architects on Orb's Forward Deployed Engineering team own the technical post-sales journey for customers, ensuring they successfully architect their billing integration and get value from Orb as quickly as possible.

Requirements

  • 4+ years in a technical post-sales role
  • Strong understanding of APIs, webhooks, and system integration concepts
  • Comfortable with SQL and navigating complex data relationships
  • Track record of owning customer relationships through implementation and onboarding
  • Proven ability to translate between business requirements and technical architecture

Benefits

  • Excellent medical, dental, and vision insurance
  • One Medical membership
  • Unlimited PTO plus an additional week off between Christmas and New Year’s
  • 401k plan
  • 16-week paid parental leave with equity vesting
  • Commuter stipend
  • Catered lunches in the office
  • Annual learning & development stipend
  • Meaningful equity in the form of stock options
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