Role OverviewImplementation Consultant is a dynamic role that involves a broad range of responsibilities, including acting as an application and solution specialist for the ONESOURCE Pagero platform. The role requires strong problem-solving and analytical skills, as well as the ability to structure tasks and priorities independently.
What You Will Do
Key responsibilities include demonstrating an understanding of the AP/AR lifecycle and e-invoicing compliance regulations, delivering end-user and super-user training, and making decisions related to configuration and troubleshooting.
Why It Might Be a Fit
The role requires a genuine desire to challenge yourself in your work, a willingness to support others, and the ability to learn new tasks quickly.
Requirements
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects
- Contributing to project management activities, including creating and updating project plans and timelines
- Resolving customer support issues in a timely and effective manner
- Working closely with key business teams, such as Product, Sales, Support, and partner organizations
- Assisting with pre-sales activities, including software demonstrations and prospect scoping
- Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions
- Customizing and configuring applications to agreed specifications
- Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets
- Hands-on involvement in application configuration, implementation, and testing
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Comprehensive benefit plans
- Market competitive health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Paid holidays
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance paid 100% by the employee
- Optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- Access to Employee Stock Purchase Plan
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