Role OverviewThe Implementation Coordinator will manage multiple concurrent projects and work with internal and external resources to deliver client engagements according to agreed-upon scope, time, and budget. They will be responsible for ensuring the highest degree of customer satisfaction.
What You Will Do
Develop a thorough understanding of client business requirements, plan implementation projects, manage client expectations, and communicate progress to internal teams. Ensure timely resolution of discrepancies and implementation project roadblocks.
Why It Might Be a Fit
The ideal candidate will have proven experience in project/implementation management, specifically leading change related to enterprise software solutions, and excellent verbal and written communication skills.
Requirements
- High School diploma or equivalent
- Proven experience in Project/Implementation Management
- Understanding of common industry standard business practices as related to the dental or medical professions
- Experience with software in a SaaS environment
- Experience with JIRA, Netsuite, Windows (XP or higher), and Mac OS (10.4 or higher)
- Excellent verbal and written communication skills
- Basic knowledge of computer hardware, database structure, and network troubleshooting
Benefits
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