Role OverviewAs an Implementation Engineer, you'll work at the intersection of software, hardware, networking, and customer success. Every project is different, giving you the opportunity to work with cloud applications, mobile solutions, payment devices, databases, and networking technologies while helping transit agencies successfully deploy Genfare's products.
What You Will Do
Lead technical implementations for public transit agencies from project kickoff through production go-live. Configure Genfare cloud applications and customer environments to meet agency requirements. Troubleshoot software, hardware, networking, and connectivity issues.
Why It Might Be a Fit
If you're naturally curious, enjoy learning new technologies, and thrive on solving complex problems, you'll fit right in.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field
- Minimum 3 years of experience in related technical field
- Experience with cloud platforms and SaaS applications, AWS certification, SQL databases, NoSQL databases, networking fundamentals, HTML/CSS, REST APIs and JSON, Python or other scripting languages, mobile applications, Point-of-sale (POS) systems, hardware deployment or systems integration, coursework, certifications, or projects involving Artificial Intelligence or Machine Learning
Benefits
- Generous and flexible paid time off
- Competitive health insurance plans and 401(k) match
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
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