Role OverviewAs an Implementation Project Manager, you will own complex software implementations from kickoff to go-live, acting as the main bridge between internal teams and external clients to ensure successful, on-time launches. Project lifecycles run on fast-paced 6 to 12 week timelines. You will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful.
What You Will Do
Manage software implementation projects from kickoff to go-live, coordinating cross-functionally with internal teams (Product, Sales, Support) and external clients to ensure on-time delivery. Proactively identify project risks and propose alternative solutions to keep timelines on track. Configure client applications using a no-code flow builder, conduct quality assurance testing prior to release, and prepare annotations for MLR/PRC regulatory submissions.
Why It Might Be a Fit
You will have the opportunity to work in a fast-growing team, leveraging AI innovations to make a positive impact on the life sciences industry. You will have the chance to develop your skills in portfolio management, client management, and technical comfort. The company values employee success, customer success, and speed, and is committed to making a positive impact on its customers, employees, and communities.
Requirements
- Portfolio Management: 2 to 4 years of experience managing 5 to 10 concurrent SaaS implementations, using critical path analysis and risk management to keep projects on track
- Client Management: Strong communication and organization skills used to guide clients through onboarding, manage stakeholders, and troubleshoot issues
- Technical Comfort: Familiar with SaaS platforms and handling one-way system integrations
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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