Role OverviewAs an Implementation Project Manager, you will own complex software implementations from kickoff to go-live, acting as the main bridge between internal teams and external clients to ensure successful, on-time launches. Project lifecycles run on fast-paced 6 to 12 week timelines. You will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful.
What You Will Do
In this role, you will manage software implementation projects from kickoff to go-live, coordinating cross-functionally with internal teams (Product, Sales, Support) and external clients to ensure on-time delivery. You will also identify project risks and propose alternative solutions to keep timelines on track, configure client applications using a no-code flow builder, conduct quality assurance testing prior to release, and prepare annotations for MLR/PRC regulatory submissions.
Why It Might Be a Fit
To be successful in this role, you will need to have strong communication and organization skills, used to guide clients through onboarding, manage stakeholders, and troubleshoot issues. You will also need to be familiar with SaaS platforms and handling one-way system integrations.
Requirements
- Portfolio Management: 2 to 4 years of experience managing 5 to 10 concurrent SaaS implementations, using critical path analysis and risk management to keep projects on track
- Client Management: Strong communication and organization skills used to guide clients through onboarding, manage stakeholders, and troubleshoot issues
- Technical Comfort: Familiar with SaaS platforms and handling one-way system integrations
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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