In Product Customer Experience Lead (Pendo)

Litera
Raleigh, NC
Job Description
Join Litera's mission to raise the bar for the legal profession by delivering transformational solutions to law firms and corporate legal teams worldwide. This role will focus on leading the product customer experience using Pendo across the entire Litera product portfolio.

Requirements

  • Extensive hands-on experience as a Pendo Administrator
  • The ability to influence stakeholders across Product, Engineering, and Customer Success
  • Deep understanding of how SaaS software works
  • Analytical curiosity and ability to find the 'why' behind user behavior

Benefits

  • Generous paid time off
  • Retirement savings plans
  • Health insurance
  • Supportive work-life balance
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