In Room Dining Captain | Full Time

Omni Hotels
Asheville, NC
Category Retail
Job Description
Omni Grove Park Inn & Spa is seeking a Room Dining Captain to ensure excellent customer service and compliance with food and beverage standards. This role involves overseeing personnel, managing inventory, and participating in daily operations, with the goal of contributing to a dynamic work environment. The position offers training and mentorship opportunities and focuses on exceeding guest expectations.

Requirements

  • Assist in weekly payroll and scheduling.
  • Perform daily and monthly inventory.
  • Audit associates on Moments of Service Standards.
  • Monitor and respond to guest feedback.
  • Create amenities for sales promotion.
  • Prepare payment of checks.
  • Knowledge of food menu and wine list.

Benefits

  • Comprehensive training and mentoring
  • Dynamic and exciting work environment
  • Awards winning spa
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