Role OverviewInbound Experts create an easy, inspiring, and friendly guest experience by delivering on commitments such as greeting guests, helping them find what they need, and resolving issues. They execute daily/weekly workload to support business priorities and deliver on sales goals.
What You Will Do
Responsibilities include creating a guest experience, executing a detailed, accurate, and efficient sorting operation, stocking and organizing reserve product, and maintaining product availability on the sales floor.
Why It Might Be a Fit
This role is suitable for those who enjoy interacting and helping others, thrive in a fast-moving and physically demanding environment, and are open to working a flexible schedule.
Requirements
- Must be at least 18 years of age or older
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step processes
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Accurately handle cash register operations as needed
- Climb up and down ladders
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without additional assistance from others
- Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Benefits
- Dental insurance
- Vision insurance
- Financial benefits
- Education benefits
- Well-being benefits
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