Role OverviewThe Emergency Management Case Manager & Leads will provide compassionate, survivor-centered case management services that empower individuals and families affected by disasters to navigate available assistance programs, overcome recovery barriers, and achieve safe, sustainable recovery through coordinated support, resource advocacy, and community partnerships.
What You Will Do
Work as a part of the Case Management team and perform all duties as assigned, attend meetings and conference calls with clients and homeowners, learn, navigate, and effectively use program technology systems, manage individual workload of case management, ensure productivity and communications that enable accurate, efficient, and compliant program processing and tracking.
Why It Might Be a Fit
Ability to effectively communicate both verbally and written, maintain confidentiality with sensitive customer and internal information, multi-tasking when necessary, strong familiarity with state and local governments, highly organized, detail oriented and self-motivated.
Requirements
- At least one year of professional case management, social services, emergency management, or disaster recovery experience
- At least one year experience documenting client services and maintaining confidential records
- High school diploma or equivalent
- Must be 18 years of age or older
- Eligibility to work in the United States without employer sponsored visa is required
- Must pass company and any applicable client background check and reference check upon offer of employment
Benefits
- Hourly pay: $25/hour for Case Manager, $30/hour for Case Manager Lead
- No benefits eligibility for temporary positions except where required by law
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