Role OverviewThe Information Associate will be responsible for administrative processes and support functions for Whitney M. Young, Jr., Health Services clinical programs. This includes assisting patients with registration, verifying insurance information, and handling appointment scheduling.
What You Will Do
The Information Associate will be responsible for entering patient information into the electronic health record, verifying insurance information, and completing the checkout process. They will also handle appointment scheduling, payment collection, and data collection.
Why It Might Be a Fit
The Information Associate will be working in a fast-paced healthcare environment and will need to be able to communicate effectively with patients and staff. They will also need to be able to work as a member of a team and be flexible in their workflow.
Requirements
- High school diploma or GED
- One (1) to three (3) years’ experience in a service oriented administrative office dealing with the general public
- Organizational skills and effective communication skills
- Able to work as a member of a team
- Word processing/keyboarding skills
- Excellent customer service skills, tact and diplomacy required to deal with people under stressful conditions
Benefits
- Generous time off
- Affordable health, dental, and vision insurance
- 401k with safe harbor employer match
- Tuition reimbursement
- Term life insurance
- Commuter benefits
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