Role OverviewBecome a success story within our IT Dept! We are seeking a motivated, detail-oriented, and customer-focused Information Systems Support Specialist to support and enhance the organization's business applications, enterprise systems, and operational processes.
What You Will Do
Provide day-to-day support for ERP systems and other business-critical applications, troubleshoot and resolve application, workflow, data, and user-related issues, and assist users with system functionality, best practices, and business process questions.
Why It Might Be a Fit
This position serves as a critical link between technology and business operations by providing application support, resolving system issues, and helping users efficiently utilize company systems.
Requirements
- Bachelor's degree in Information Systems, Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience
- 2+ years of experience supporting ERP systems, business applications, or enterprise software
- Strong analytical, troubleshooting, and problem-solving skills
- Working knowledge of relational databases and SQL
- Familiarity with Microsoft 365 applications, including Teams, SharePoint, and Power Platform solutions
- Excellent verbal, written, and interpersonal communication skills
- Ability to work effectively with both technical and non-technical users
- Strong organizational skills with the ability to manage multiple priorities
Benefits
- Medical, Dental, Vision, and other voluntary coverages
- 100% tuition reimbursement
- 401K with company match no vesting schedule
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