Information Systems Support Specialist

State of Delaware
Any Location, DE
Job Description
This position provides technical support to end users of a statewide information system by managing and resolving service requests through a ticketing system. The role involves reviewing and supporting application updates, enhancements, and system corrections, troubleshooting and resolving system issues, and assisting with system security implementation.

Requirements

  • Six months experience in information systems analysis and design
  • Six months experience in conducting information systems needs and requirements analysis
  • Six months experience in technical report writing

Benefits

  • Comprehensive benefit package
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