Role OverviewAs an Information Systems Technician I at Brightstar, you will provide technical support for staff, manage and troubleshoot Brightstar-specific applications, and perform routine maintenance on non-critical devices. You will work with the Lincoln Operations team to ensure coverage during absences and share knowledge across roles. You will also assist with facilities-related tasks, provide support for digital projectors and conference room equipment, and conduct routine inspections to ensure compliance and address concerns.
What You Will Do
Your main day-to-day responsibilities will include resolving hardware and software problems, repairing devices, offering solutions for desktop applications, managing and troubleshooting Brightstar-specific applications, and performing bi-annual backups of critical systems.
Why It Might Be a Fit
This role requires a high school degree or equivalent, and 1 year of related experience. You will need to demonstrate leading complexity, leading people, leading the business, and leading self. You will also need to be able to work with enterprise networking teams to troubleshoot service outages and assist individual retailers with complex issues.
Requirements
- High School degree or equivalent
- Associates degree preferred
- 1 year of related experience
Benefits
- 401(k) Savings Plan with Company contributions
- health, dental, and vision insurance
- life, accident, and disability insurance
- tuition reimbursement
- paid time off
- wellness programs
- identity theft insurance
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