Role OverviewThe Information Technology Analyst 1 will primarily be responsible for supporting, maintaining, and enhancing the Connecticut State Library's digital platforms and business applications, including websites, content management systems, online forms, and web-based business applications.
What You Will Do
Supports and maintains public-facing content management systems (CMS) and digital service applications; Administers, configures, and troubleshoots web applications, PHP-based systems, and business applications; Plans, tests, and implements application upgrades, patches, enhancements, and new releases.
Why It Might Be a Fit
The ideal candidate will have considerable knowledge of data control functions, IT equipment and diagnostic tools, and principles of information systems. They will also have technical problem solving skills, logic and analytical skills, and the ability to install and maintain microcomputer hardware, software and network components.
Requirements
- Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area.
- Two (2) years of the General Experience must have been performing basic technical support work in such areas as: help desk functions; installing and maintaining basic computer hardware and software; data communications, microcomputer support, production control or programming;
- College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in management information systems, computer science or electrical engineering may be substituted for the General and Special Experience.
- Successful completion of an Information Technology Analyst Trainee program approved by the Department of Administrative Services may be substituted for the General and Special Experience.
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