Information Technology Helpdesk Coordinator

CompuNet Clinical Laboratories
Moraine, OH
Category Healthcare
Job Description
Perform first-level helpdesk support, oversee helpdesk staff and ticket queues, and assist with PC, printer, and other peripheral hardware and software upgrades.

Requirements

  • Associates Degree in Computer Science, Information Systems, or other related technical degree
  • Experience in IT or a related role preferred
  • IT or Helpdesk Management Certification preferred
  • Knowledge of the Microsoft Suite of applications
  • Analytical and documentation skills
  • Ability to handle confidential information and data daily
  • Ability to exercise sound reasoning and independent judgment
  • Ability to maintain flexibility with work hours as needed
  • Ability to comply with PPE requirements in laboratory and biohazard areas
  • Ability to identify potential safety hazards and address unsafe conditions

Benefits

  • Medical, Dental, and Vision coverage
  • Company paid life Insurance
  • 403b match
  • Paid holidays
  • Paid vacation, sick and personal time
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