Information Technology Specialist 2 (ITAMAR)
Job Description
• Help manage Information Technology assets for 2000 agency employees.
• Assist with managing Telcom inventory; assigning & shipping assets to NYSIF users.
• Assist with managing, tracking and documentation of Information Technology inventory.
• Help manage the service catalog in NYSIF’s ServiceNow system.
• Interface with IT managers, vendors, purchase & contracts groups, and additional New York state agencies.
• Work with internal and external stakeholders to resolve issues in a timely and efficient manner.
• Track all software and hardware renewals and ensure that timely deadlines are met for support of such products.
• Assist with software downloads and tracking.