Information Technology Specialist Level 2

Galapagos Federal Systems LLC is seeking an Information Technology Specialist Level 2 to support mission-critical IT systems and infrastructure within a secure Department of Defense (DoD) environment. This role supports secure enterprise technologies, network infrastructure, and operational IT systems essential to mission success. The ideal candidate is a proactive technical professional capable of troubleshooting complex issues, supporting end users, and maintaining secure and reliable IT operations in fast-paced environments.

What You Will Do

The Information Technology Specialist will perform day-to-day IT operations to ensure system availability, performance, reliability, and compliance. They will analyze, troubleshoot, and resolve hardware, software, network, and system anomalies to maintain operational effectiveness. The specialist will also research, evaluate, and recommend system enhancements, emerging technologies, and IT solutions to improve mission performance.

Why It Might Be a Fit

The ideal candidate is a proactive technical professional capable of troubleshooting complex issues, supporting end users, and maintaining secure and reliable IT operations in fast-paced environments. They should have strong analytical, troubleshooting, and problem-solving capabilities across complex IT environments.

Requirements

• Active Top-Secret clearance with eligibility for Sensitive Compartmented Information (TS/SCI) access
• Minimum of 6 years of relevant Department of Defense (DoD) IT systems and operations experience
• Minimum of 2 years of experience supporting SAP and/or SCI environments within the past five (5) years
• Demonstrated experience supporting enterprise IT systems within secure, mission-critical environments
• Strong analytical, troubleshooting, and problem-solving capabilities across complex IT environments
• Experience supporting servers, workstations, virtualization platforms, network infrastructure, and enterprise services
• Ability to communicate technical concepts effectively to leadership, customers, and non-technical stakeholders
• Proven ability to prioritize workloads, manage competing tasks, and operate independently with minimal supervision

Benefits

• Medical, dental, vision, disability, and life insurance
• Flexible Spending Accounts
• 401(k)
• PTO
• Paid Parental Leave
• Tuition reimbursement
• Paid federal holidays