Role OverviewManages & supervises the User Technical Support area and the IT Inventory Management team. Responsible for the 7 x 24 operation of IT equipment, servers, operating systems, network services, and all desktop support. Leads multiple projects and coordinates technological resources in the design, investigation, and delivery of IT engagements.
What You Will Do
Responsible for the 7 x 24 support of over 5,000 ODPS internal IT customers. Manages and supervises the IT Inventory Management team.
Why It Might Be a Fit
Leads multiple projects and coordinates technological resources in the design, investigation, and delivery of IT engagements. Requires experience in project management and supervising personnel assigned to one work unit or section or across multiple units or sections.
Requirements
- 7 1/2 years of experience commensurate with job duties to be performed and knowledge and skills required as outlined in approved position description
- 12 months of experience in performing project management functions as defined in series purpose
- Completion of undergraduate core coursework in computer science or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language, logic-based mathematics, data base concepts, computer systems analysis and design, and basic data processing concepts
- Equivalent of Minimum Class Qualifications for Employment
Benefits
- Multiple pay increases over first years of service
- Free parking
- Free onsite gym and walking path
- Daycare on-site
- Cafeteria on-site
- Medical coverage
- Free dental, vision, and basic life insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave, and 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities
- Public retirement systems (such as OPERS, STRS, SERS, and HPRS) and optional deferred compensation (Ohio Deferred Compensation)
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