Role OverviewThe Ohio Department of Developmental Disabilities (DODD) is seeking an Infrastructure Specialist Associate to support the safe, efficient, and responsible use of technology throughout the agency. The successful candidate will work at DODD's Developmental Centers and/or offices, providing technical solutions and assistance to meet business needs of customers.
What You Will Do
The Infrastructure Specialist Associate will answer questions from end users, offer technical solutions and assistance, develop and maintain documentation, and learn and acquire customer support skills via training and assisting higher-level specialists.
Why It Might Be a Fit
The successful candidate will have the opportunity to work in a dynamic environment, stay up-to-date regarding current and new technologies, and contribute to the agency's mission to partner with people and communities to support Ohioans with developmental disabilities and their families.
Requirements
- 18 months' combined work experience and/or training in installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain
- successful completion of IT Apprenticeship program at designated agency
- completion of associate core program in computer science or information systems
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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