Role OverviewThe Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service.
What You Will Do
Represents the company during the sales process, responds to customer inquiries, initiates telephone calls to generate sales, and provides technical assistance.
Why It Might Be a Fit
The ideal candidate will have good interpersonal and customer relations skills, excellent oral and written communication skills, and strong customer service skills.
Requirements
- High School Diploma
- 1-2 years in building material industry with extensive knowledge of product and application
- Good interpersonal and customer relations skills
- Excellent oral and written communication skills
- Strong verbal and written communication skills
- Good interpersonal and influencing skills
- Strong customer service skills
- Knowledge of basic sales techniques and concepts
- Strong attention to detail
- Knowledge of business math
- Knowledge of company products, production processes and product standards
- Knowledge of building materials, applications, related equipment, and/or construction industry
- Familiar with inventory and inventory control
- Ability to operate computer, calculator & cash register
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
Benefits
- Competitive, affordable benefits
- Dental insurance
- Vision insurance
- Other benefits (not specified)
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