Role OverviewThe Inside Sales Manager will lead a team of call center representatives, customer service, and key accounts to drive business growth, optimize processes, and foster relationships with internal and external customers. This role requires strong leadership, coaching, and organizational development skills to build a team from scratch and develop processes in coordination with corporate and senior management support.
What You Will Do
The main day-to-day responsibilities include managing and directing a two-level work team, optimizing time-to-quote and customer response times, earning new business through call center relationship management, and utilizing data analysis/reporting tools to track success.
Why It Might Be a Fit
The ideal candidate is an enterprising leader with a process focus, experience in industrial distribution, and strong leadership, coaching, and organizational development skills. The company offers a great culture, supportive teammates, and a comprehensive on-boarding training program.
Requirements
- Sales or customer service management experience
- Experience with managing multi-level work teams
- Experience in industrial distribution and power transmission segments preferred
- Outstanding leadership, coaching, and organizational development skills
- Excellent written and verbal communication skills
- Evidence of success in people management, career development, and achievement of results
Benefits
- Triannual profit-sharing bonuses
- 401(k) with a generous employer match and year-one full vestment
- Full benefits, including discounted health insurance options for non-tobacco users
- Generous paid-time-off policies, including paid holidays, bereavement, and parental leave
- Comprehensive on-boarding training program
- Great culture with supportive teammates
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