Inside Sales & Marketing Coordinator

The Inside Sales & Marketing Coordinator supports the execution of day-to-day sales and marketing activities while delivering high-quality customer experience. This role serves as a key point of contact for distributors, upfitters, and internal teams, ensuring accurate order entry, responsive communication, and smooth coordination across the sales process.

What You Will Do

Serve as a primary point of contact for customer inquiries, manage requests through resolution and follow-up to ensure a positive customer experience; generate quotes, own the order entry process, and maintain organized and accurate records; provide high-quality administrative and coordination support to the sales team.

Why It Might Be a Fit

The ideal candidate is organized, customer-focused, and thrives in a fast-paced, team-oriented environment. Strong communication skills with a professional and customer-focused approach are required.

Requirements

• High school diploma required; Associate or Bachelor’s degree in Marketing or related field preferred
• 2+ years of experience in an office environment
• 2–5 years of B2B customer service experience, including phone-based communication
• Strong communication skills with a professional and customer-focused approach
• Excellent organizational and multitasking abilities with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with quoting, order entry, or CRM systems preferred
• Working knowledge of social media and basic website updates for business use

Benefits

• Competitive salary commensurate with experience
• A comprehensive benefits package
• Generous 401(k) match
• Profit sharing for all full-time employees
• Ongoing learning and development opportunities, including access to Douglas Dynamics University (DDU)