Inside Sales Representative

Keystone Automotive Operations is hiring an Inside Sales Representative for our Eastvale, CA location. The ideal candidate is a motivated professional with a passion for customer service and knowledge of the automotive aftermarket. The role involves building relationships with existing customers, identifying new opportunities, and providing expert guidance on products and services.

What You Will Do

Conduct outbound phone sales calls, maintain CRM database, perform analysis of individual customer base, and provide front-line incoming phone queue support. Additional responsibilities include providing a positive customer service experience, processing orders, and evaluating criteria for parts pricing.

Why It Might Be a Fit

Ideal candidates are detail-oriented, proactive, and thrive in a fast-paced environment where teamwork and customer satisfaction drive success. The company offers a culture that prioritizes growth, inclusion, and recognition, with comprehensive benefits and development programs designed to help employees thrive professionally and personally.

Requirements

• 1+ years of related applicable call center experience
• HS Diploma or equivalent
• Solid Microsoft Office experience
• Strong time management and organization skills
• Strong written and verbal communication skills
• Demonstrates attention to detail and accuracy in work assignments
• Ability to communicate effectively and tactfully with customers
• Ability to thrive in a group/team environment
• Flexible to work variable schedules, if needed
• Ability to work under pressure comfortably
• Ability to travel, up to 10%, for customer visits or trade shows

Benefits

• Health Benefits: Medical, Dental, Vision, HSA/FSA Options
• Wellness Benefits: Access to HINGE Health, Employee Assistance Program and more
• Financial Security: 401(k) with company match, Company-paid Life Insurance and Long-term Disability, Short-term Disability
• Paid Time Off (PTO) & Holidays
• Education Support: Tuition Assistance and Scholarships for Dependents
• Employee Referral Bonus Program
• Employee Purchase Discounts
• Professional Opportunities: Ongoing training, internal growth, and leadership development
• Inclusive Culture: Team-driven environment that values innovation and integrity