Inside Sales Representative

Southwire
Any Location, GA
Category Customer Service
Job Description
Role Overview

Supports inbound and outbound sales efforts by applying developed knowledge of electrical products, customer needs, and sales processes. Works under moderate supervision to handle routine transactions, respond to customer inquiries, and supports the sales organization in achieving revenue goals.

What You Will Do

Determines appropriate product selections and pricing for customer orders, performs order entry and quote generation, and handles customer inquiries to provide product information and resolve routine service issues.

Why It Might Be a Fit

Champions digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience. Exercises professional judgment when managing customer concerns and provides informal guidance to newer team members on system use and customer service best practices.

Requirements

  • High School Diploma
  • 2-4 years of experience
  • Preferred: 5-7 years of experience

Benefits

  • 401k with Matching
  • Family and Individual Insurance Packages
  • Paid Time Off & Paid Holidays
  • Long & Short-Term Disability
  • Supplemental Insurance Plans
  • Employee Assistance Program
  • Employee Referral Program
  • Tuition Reimbursement Programs
  • Advancement & Professional Growth opportunities
  • Parental Leave
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