Role OverviewThe Inside Sales Representative drives customer retention and growth by converting corporate-generated leads, managing a portfolio of small to medium-sized accounts, and creating new opportunities within the existing customer base.
What You Will Do
The role owns opportunities from inquiry through quote, order, and post-shipment follow-up, with an emphasis on speed, competitive solutions, disciplined follow-through, and an exceptional customer experience.
Why It Might Be a Fit
This is an ideal development role for a motivated sales or service professional who wants to strengthen technical, commercial, and account-management skills that can lead to a future outside sales opportunity with RLG.
Requirements
- Bachelor's degree or equivalent relevant experience
- 2+ years of inside sales, account management, business development, or related customer-facing experience
- Driven to win, exceed targets, and take ownership of results while working independently
- Strong sense of urgency with the ability to manage multiple quotes, opportunities, customers, and deadlines in a fast-paced environment
- Excellent communication, relationship-building, negotiation, active-listening, and follow-up skills
- Customer-focused mindset with a genuine commitment to responsiveness, accuracy, and service
- Strong technology skills, including experience with Salesforce or other CRM systems and Microsoft Office applications
- Label, packaging, printing, or manufacturing experience preferred, with the ability to quickly build technical product knowledge
]]>