Role OverviewContributes to Ion Solar by supporting the daily needs of the team and helping with the demands of scheduling and auditing. Conducts weekly performance quality assessments and provides feedback to team members.
What You Will Do
Assists the Department Manager, monitors customer calls, collects data, prepares reports, trains new hires, and assists with escalated customers.
Why It Might Be a Fit
Requires excellent management and supervisory skills, verbal and written communication skills, and the ability to resolve customer complaints and issues.
Requirements
- High school diploma or equivalent
- At least three years of customer service experience
- Previous experience in a supervisory role preferred
Benefits
- Competitive wages
- Health/Vision/Dental Insurance
- 401(k)
- Paid time off and paid holidays
- Paid birthday off
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