Insurance Agent Trainee

TTEC
Charlotte, NC
Category Customer Service
Job Description
Role Overview

TTEC offers a pathway to a full-time, professional career as an Insurance Agent Trainee. You'll grow your career by connecting your customer service or sales aptitude to become a Licensed Property & Casualty Insurance Agent.

What You Will Do

Answer incoming communications from customers, conduct research to resolve customer issues, and upsell products or services to existing customers as needed.

Why It Might Be a Fit

You'll need aptitude, self-discipline, and tenacity to learn and pass the state licensing exam, as well as integrity to follow guidelines on maintaining client privacy.

Requirements

  • Aptitude, self-discipline, and tenacity to learn and pass the state licensing exam
  • Access to a personal desktop or laptop with reliable internet for the self-study portion of the licensing program
  • At least 6 months of customer service or sales experience
  • Integrity to follow guidelines on maintaining client privacy
  • Strong customer service orientation
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
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