Role OverviewThe Ohio Department of Insurance is seeking a professional, detailed, and research-oriented candidate to assist consumers in understanding their insurance benefits and resolving their insurance issues. The ideal candidate will have excellent communication, problem-solving, and organizational skills, a high level of emotional intelligence, and the ability to be adaptable.
What You Will Do
Assist consumers via telephone with insurance-related questions, review and analyze complaints, make referrals, maintain records, and communicate findings verbally and in writing.
Why It Might Be a Fit
The ideal candidate will have 24 months of experience in the insurance field, 6 months of experience or training in operating a personal computer, and 2 courses in basic mathematics. The role offers a competitive benefits package, including medical coverage, paid time off, and education and development opportunities.
Requirements
- 24 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts
- 6 mos. exp. or 6 mos. trg. in operation of personal computer
- 2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division)
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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