Insurance Eligibility & Verification (VIE) Specialist

Athena Care
Nashville, TN
Category Insurance
Remote
Job Description
Role Overview

We're looking for a VIE Specialist to support our insurance verification efforts for our patients. The role requires extensive experience verifying complex behavioral health benefits, a strong understanding of commercial and government insurance plans, and the ability to thrive in a fast-paced, high-volume remote work environment.

What You Will Do

Collect, review, and validate patient insurance information, identify behavioral health carve-outs, and communicate eligibility findings to internal departments.

Why It Might Be a Fit

The ideal candidate has excellent verbal and written communication skills, strong organizational and time management abilities, and the ability to maintain productivity and accountability in a remote environment.

Requirements

  • Minimum of 4 years of insurance eligibility and benefits verification experience
  • Minimum of 2 years of behavioral health insurance verification experience
  • Extensive experience navigating payer portals and Availity
  • Strong understanding of insurance terminology, benefit structures, and behavioral health coverage
  • High level of accuracy and attention to detail

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) with employer match
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